Acumatica Case Study: Panda Kitchen & Bath
Leading cabinet and countertop manufacturer migrates from Everest to Acumatica, operates more efficiently and increases online sales with modern, cloud-based ERP.
Founded in 2000 by the Huang family, Panda Kitchen and Bath is a leading manufacturer of kitchen and bathroom cabinets and countertops. By 2006, Panda Kitchen and Bath had opened multiple distribution centers throughout the US growing to over 500,000 square feet of inventory.
Today, Panda Kitchen & Bath operates multiple manufacturing plants in Vietnam, Malaysia, and Thailand with over 1 million square feet of warehousing space throughout the US. They also have over 2,000 employees and support staff spread out over two continents.
The company worked with Cloud 9 ERP Solutions, an Acumatica Gold Certified Partner, to implement and manage Acumatica ERP software.
Key Results:
Situation
With the continued growth and success of Panda Kitchen and bath came some back-office challenges.
Their biggest challenges stemmed from the fact that they were using Everest, a legacy ERP software. As a growing company, this legacy software could not keep up with their needs and was causing a lack of visibility across locations, manual processes, disconnection in the business, and more. On top of this, the team struggled with a lack of support for the aging software.
The company also struggled with permission and authorization issues in Everest. The team was seeking a solution that would allow them to grant certain access to certain users as they continued to add new locations. As one example, they were unable to allow a sales person or employee in Florida to only have access to their customers in Florida (and not other locations or customers throughout the company).
Solution
Panda Kitchen and Bath needed a modern, cloud-based ERP that offered better visibility, WMS features, role-based security, and support. They were also looking for a solution that was customizable.
The company worked with Cloud 9 ERP Solutions, the Acumatica Gold Certified Partner and Everest migration expert, to implement
and manage Acumatica to support its business goals and drive further growth with modern, cloud-based technology. From the early phases of their decision-making process, Panda Kitchen and Bath found the trust, confidence, and relationship with Cloud 9 ERP Solutions team key in their selection process.
As the leading partner for Everest to Acumatica migrations, Cloud 9 ERP solutions was able to provide a seamless implementation in a period of rapid growth within the company. According to Edgar Polo, General Manager at Panda Kitchen and Bath, “The implementation went exactly as promised.”
They are currently using Acumatica Retail Edition with additional features such as the WMS module, CRM, and support case management.
Benefits
From the very beginning, the company has benefited from the new, powerful Acumatica software.
Importantly, they now have all locations integrated into a single ERP solution. This helped them gain a real-time, centralized view of their entire business with real time insights, in-depth and customizable reporting, and tailored dashboards across all locations.
By replacing a legacy solution, they now have a “true cloud” experience that allows users to access all ERP functionality with a standard web browser instead of logging in via a remote desktop.
Panda Kitchen and Bath continues to see benefits from Acumatica in their everyday operations. With the valued partnership established with Cloud 9 ERP solutions, they have future plans with the software to support the continued growth of their business.
Choosing the right ERP Software can be a daunting task. Cloud 9 ERP Solutions can help.